Privacy Policy

Description

This Startup, LLC (“This Startup,” “Climbly,” “we,” or “us”), the team behind Climbly and its associated services (“Climbly” or “Services”), cares about privacy. We recognize that privacy is all the more important because we are dealing with students and schools. There is some information we must collect, store, use, and share as part of our business, though. We’ve created this privacy policy to keep Climbly’s users informed about how that process works.

Please keep in mind that This Startup reserves the right to change this policy at any point and without notification. Please check back regularly for the latest version before relying on the terms here. This version is current as of the last revision date: July 31, 2013.

What we collect

By using Climbly, you agree that This Startup may collect personal identification information including, but not limited to, your name, physical and email addresses, birth date, gender, and telephone number. At various times, we’ll ask you for more specific information about yourself. If you share it with us, it may be used according to the description below.

This Startup may also keep track of the web pages our users visit within This Startup, in order to determine what This Startup services are the most popular. This data is used to deliver customized content and advertising within This Startup to customers whose behavior indicates that they are interested in a particular subject area.

How we may use or share this information

We use this information to improve our services and target them to our various users and clients, including prospective students, college ambassadors, and institutions. Your information may be available to staff, contractors, or agents who need to see it in order to work on This Startup.

What other users see: In some situations, some personal identifying information we collect may be available to other users as part of our service. This includes things like basic demographic information, a user name or first name and last initial, or email address. In order to match users, we may share this information or make it searchable.

How you talk to other users: We offer a service for users to talk directly to other users. Any information you share in a chat, message, forum, video, or text with another user should be considered public information. We are not responsible for how other users share this information or what information you choose to share in messaging or conversations with other users through or separate from our services.

What we share with partners: We use a very secure third-party hosting solution in order to provide this service. This third-party has passed SAS 70 Type II audits, one of the highest security protocols, and has access to all user data. In addition, we may collect and share user information in the aggregate, and that may describe a group of users’ demographics, usage patterns, and habits surrounding our service. We may also may collect and share anonymous user information, including usage patterns. However, we won’t share your individual personal identification information, other than that described above, without your permission. You may wish to be able to opt in or out of some sharing to improve your college hunt or use of our service.

Communications: You may also opt in or out of allowing us to us use your information to contact you about your service.

Third parties: Other sites or services that link to or from Climbly may collect and manage your information differently. Our policy and responsibility do not extend to these third parties.

We may release personal identifying information to comply with court orders or laws that require us to disclose such information.

In the event of a reorganization, sale or merger we may transfer personal identifying information to the relevant third party. In such an event, we will use the email address we have on file to notify all users.

Children under the age of 13

Climbly does not target or knowingly provide services to or collect personal identifying information from children under the age of 13. We encourage parents to teach their children to never give out personal identifying information online. If you are concerned about the transfer of information collected from your child under the age of 13, please contact us at support-rpi@climbly.com.

Cookies and other tools

We may use cookies, web beacons, pixel tags or other mechanisms to track and improve your use of our services. Some of this information may be stored on your computer. We may also use third-party analytic or ad tools that track your behavior with or without association to personal identifying information.

Corrections or Removal

If you are concerned about the accuracy, collection, storage, or use of your information and wish to access, review, amend, correct, or remove it, please contact us at support-rpi@climbly.com. We may decline requests that are unreasonable, overly repetitive, require disproportionate effort, jeopardize the privacy of others, or are impractical.

If you have any other questions, please contact us at support-rpi@climbly.com.